Migrating to Atlassian Cloud: Enhancing Efficiency and Compliance for a Technology Company

Objective

To migrate from on-premises Atlassian Server products to Atlassian Cloud, ensuring continuous support, compliance with industry standards, and enhanced collaboration for approximately 250 users.

Starting point

The client, a technology company specializing in high-performance barcode readers and scanning software, faced several challenges:

• End-of-Life Server Products: Atlassian announced the end-of-life for server products in October 2020, necessitating a transition to cloud-based solutions.
• Outdated Software Versions: The company was operating on older versions of Jira, leading to potential security vulnerabilities and lack of access to new features.
• Data Residency Philosophy: Historically, the company preferred keeping data on-premises, which conflicted with the need to migrate to cloud solutions.

Analysis

An in-depth analysis identified key issues:

• Maintenance Challenges: The outdated Jira version required significant maintenance efforts and posed risks due to lack of support.
• Compliance Risks: Continuing with unsupported server products could lead to non-compliance, especially as marketplace vendors ceased updates for server apps.
• Integration Limitations: The on-premises Jira instance hindered seamless integration with Bitbucket Cloud, affecting development workflows.

Solution

To address these challenges, the following solutions were implemented:

Comprehensive Migration Plan ⁰¹

Developed a detailed migration strategy, including user access management and credential cleanup, to ensure a smooth transition.

Utilization of Atlassian Migration Tools ⁰²

Employed Atlassian’s Jira Cloud Migration Assistant (JCMA), Confluence Cloud Migration Assistant (CCMA), and Bitbucket Cloud Migration Assistant (BCMA) for efficient data transfer.

Automated Reminders ⁰³

Set up automated reminders for tasks such as vacations and software renewals to prevent oversights.

Collaborative Approach ⁰⁴

Formed a joint project team comprising SPK and Associates’ experts and the client’s key personnel to oversee the migration process.

User Training and Support ⁰⁵

TranProvided training sessions and ongoing support to facilitate user adaptation to the new cloud environment.

Result

Post-migration, the company experienced significant improvements:

• Enhanced Support and Compliance: Transitioning to Atlassian Cloud ensured continuous support and compliance with industry standards.

• Improved Collaboration: The integration between Jira and Bitbucket Cloud streamlined development workflows, enhancing team productivity.

• Reduced Maintenance Efforts: The cloud environment minimized the need for manual maintenance, allowing the IT team to focus on strategic initiatives.

• Scalability and Flexibility: The cloud-based solutions provided scalability to accommodate future growth and evolving business needs.

Further Evolution

/* Following the successful migration, the company is exploring additional Atlassian Cloud features and integrations to further enhance operational efficiency and support ongoing digital transformation initiatives. */

CLOUD: THE TIP OF ICEBERG

/* Cloud vs. on premise cost */