Case Studies | See How CallCTO Helps Businesses Succeed

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Toyota Financial Services Kazakhstan: Implementing a Structured IT Service Management System

/* Toyota Financial Services Kazakhstan initiated the project to formalize and standardize its technical support operations.   At the project start, there was no unified system for request management, SLA control, or service analytics, limiting visibility and governance. */

Crona group: Centralizing Jira to Restore Process Visibility and Control

/* Crona Group was using Atlassian Jira without a dedicated administrator, resulting in a fragmented setup and low system efficiency. Different companies within the group operated separate Jira instances, preventing consolidated project visibility and increasing operational costs. */

BBF: Automating Internal Workflows to Accelerate Decision-Making

/* In large construction and development companies, internal process speed and clarity directly affect project timelines and capital turnover. Although bbf: had digitalized core development processes, manual back-office operations (approvals and internal requests handled via email and Microsoft Teams) continued to slow down execution. */

Migrating to Atlassian Cloud: Enhancing Efficiency and Compliance for a Technology Company

/* A case study on transitioning from on-premises Atlassian Server products to Atlassian Cloud, improving operational efficiency and ensuring compliance. */

Optimizing Documentation Processes with Jira Software Kanban Boards

/* A case study on implementing Kanban boards in Jira Software to enhance documentation workflows, improve visibility, and increase efficiency for a medical device manufacturer’s documentation team. */

Enhancing Contract Management with Jira Service Management

/* A case study on implementing Jira Service Management to streamline contract management processes, improve team communication, and increase operational efficiency. */

Streamlining HR Operations with Jira Service Management

/* A case study on implementing Jira Service Management to enhance HR workflows, improve data security, and boost employee satisfaction. */

Migrating from Legacy Atlassian Server to Cloud for IT Distribution Company

/* A case study on migrating from unsupported versions of Atlassian Jira and Confluence Server to Atlassian Cloud, ensuring data integrity, enhanced accessibility, and streamlined collaboration for over 900 employees. */

Aligning Technology Spend and Resource Capacity in Retail with Atlassian Solutions

/* A case study on using Atlassian tools to align technology spending with business strategy and enable enterprise-level resource capacity planning. */

Implementing ITSM with Atlassian Solutions for IT Team Optimization

/* A case study on ITSM implementation using Atlassian tools to streamline IT support operations, improve service quality, and enhance transparency. */

Automating Hiring and Onboarding with Atlassian Jira

/*A case study on automating hiring and onboarding with Atlassian Jira to streamline processes, secure data handling, and reduce HR workload.*/

SAAS PLATFORM DEVELOPMENT FOR PATIENTS RECORDS

/* Project about building Connections in Healthcare: The Development of a Comprehensive MedTech Solution for Patients and Doctors */

RESTAURANTS ORDERS PORTAL DEVELOPMENT

/* Project about Revolutionizing Restaurant Operations with an Online Solution: Managing Orders and Deliveries in the Age of Pandemic */

PROJECT MANAGEMENT SOFTWARE DEVELOPMENT

/*A case study about custom project management solution for marketing domain: Overcoming Challenges and Improving Campaign Delivery.*/

LEGACY REFACTORING – SERVICE ARCHITECTURE IMPLEMENTATION

/*A case study about the urgency of digital transformation for business growth challenges. */

FITNESS PORTAL DEVELOPMENT

/* A case about Fitness Club Online Portal: Enabling Members and Coaches to Schedule and Enroll in Training Sessions. */

ERP SYSTEM FOR A CONSTRUCTION COMPANY

/* A case study on Efficient Business Operations with Custom ERP System for Construction Industry. */

ERP CHALLENGE- HOW WE MAKE SALES FASTER

/* A case study on increasing the speed of sales tenfold by creating a new single platform over several legacy systems. */

DEVELOPING A DIGITAL TRANSFORMATION STRATEGY FOR LARGE IT DISTRIBUTOR

/* A project on effective digital transformation for a large IT Distributor. */

CRM PLATFORM FOR CLIENTS, SALES, AND INVOICES

/* A project about Streamlining Business Processes with a Custom CRM Platform for Service Industry. */

DESIGN AND IMPLEMENTATION OF A COMPANY-LEVEL SERVICE ARCHITECTURE

/* A case study on implementing company-level service architecture, as well as changing monolithic ties without breaking anything. */

Projects