Crona group: Centralizing Jira to Restore Process Visibility and Control  

Project Context 

Crona Group was using Atlassian Jira without a dedicated administrator, resulting in a fragmented setup and low system efficiency. 

Different companies within the group operated separate Jira instances, preventing consolidated project visibility and increasing operational costs. 

Initial State 

At project start, the following challenges were identified: 

• No in-house Atlassian administrator 
• Multiple disconnected Jira instances across the group 
• No centralized space for cross-company visibility and reporting 
• Duplicate license costs for employees working across companies 
• Manual Jira configuration for every new plot development project  
• Low user adoption due to lack of training and support 
• Underutilization of Atlassian tools and reduced ROI 

/* The system existed but did not support scale or governance.  */

Solution Approach

The objective was to restore transparency, reduce costs, and transform Jira into a structured, manageable platform. 

CallCTO delivered a full Jira optimization and restructuring with a focus on: 

centralization

process standardization

automation

user enablement

Implemented Solution 

The solution included: 

1. Pro-bono Jira audit and consolidation of all instances into a single environment 
   (organized by spaces rather than separate companies)  
2. Automation of core business processes and reusable templates for new development projects 
3. Staff training on practical Jira usage 
   (task management, SLAs, filters, notifications, dashboards) 
4. Remote Atlassian administrator support for stability and continuous improvement 
5. Centralized license and billing management to eliminate redundant costs 

Result

As a result, Crona Group achieved:  

• A unified Jira environment with full project visibility

• Faster and standardized setup for new development projects

• Reduced operational and licensing costs

• Higher user adoption and self-sufficiency

• Improved return on Atlassian tool investments

/* Jira evolved into a governed system rather than a fragmented toolset. */

Current Status & Next Steps 

The unified Jira environment is actively used with ongoing remote administration support. 

Planned next steps include: